What are Chatbots?
A chatbot is artificial intelligence (AI) software that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps, or the telephone. Chatbots excel at completing repetitive tasks and work around the clock. They can work alone or alongside humans, and are effective at completing 60-90% of an average human team’s workload, depending on the use case.
Why are chatbots important?
A chatbot is often described as one of the most advanced and promising expressions of interaction between humans and machines. However, from a technological point of view, a chatbot only represents the natural evolution of a Question-Answering system leveraging Natural Language Processing (NLP). They formulate responses to questions in natural language is one of the most typical examples of Natural Language Processing applied in various enterprises’ end-use applications.
How Chatbots work?
Usually there are two ways on which chatbots work
-User request analysis
-Returning the response
In User request analysis, identifies the user’s intent and extract data and relevant entities contained in the user’s request is the first condition and the most relevant step at the core of a chatbot. If you are not able to correctly understand the user’s request, you won’t be able to provide the correct answer. After this you get a Response in Return, once the user’s intent has been identified, the chatbot must provide the most appropriate response for the user’s request. The answer may be a generic text, any text with relevant information, data stored in an enterprise system, etc.
With Artificial Intelligence getting most of the attention from all around the world, Pakistan is no less than witnessing and making strides in AI. With Chatbots there comes, Botsify.
What is Botsify?
Botsify is a platform that creates AI Chatbots for people and businesses to make their own smart Chatbots without knowing how to code. Botsify is a brainchild of Sheikh Usama Noman, where he aims to change the conversation in Business, Education, and Human Interface with any tech gadget.
People themselves know their businesses better than anyone and as experts on business cases, they can automate tasks like FAQs, Customer support, filling up a form, and collecting data from people. Botsify aims to automate conversations/ use-cases so that a person can have a Computer talk/ show or take instructions from the person across the screen. Botsify also offers Chatbots in voice too.
What Botsify Chatbots Offer?
While building virtual assistance through AI for your websites, Facebook pages, and your messaging apps Botsify also offers,
Faster Response Rate
This attracts your customers by automating your chat and providing real-time assistance.
More Qualified Leads
Botsify helps your customers to generate qualified leads by asking contextual questions, by which you can reach faster to your prospects with a messenger chatbox 10x more effectively.
Create Multiple Chatbox
With Botsify you can create multiple types of chatbots and use them in different tasks, which is great for handling multiple tasks at once.
Customer Retention and Service
Chatbot helps you to engage your customers with your brands, builds relationships with customers through interactive and tailored content. And Botsify’s team is active and handles all kinds of customer problems dedicatedly!
Features of Botsify chatbots
With Botsify you can generate more leads with conversational forms. To store user information in a spreadsheet or into your CRM you can use the customizable conversational forms, which are accessible on any platform.
Switching From Chatbot to Human Support
From the live chat feature, you can jump from Chatbot to Human Support at any point.
Botsify also features a multiple language feature that gives you access to converse in over 190+ languages.
With the world revolving faster everyday Artificial Intelligence makes this hustle easier and that too with faster conversations with chatbots, and Botsify gives a better solution in this tech race. As Usama also believes that, “Compete with no one, conquer yourself instead.” All it needs is an idea!
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